Photo Gallery

Water Damage Pack Out

Water Damage Pack Out

Debbie, Paige and Janet were working hard at Mr. Lima's house packing out his content from his basement.  Mr. Lima had a water damage that effected his content he had stored in the basement.  Before you are able to pack content out of a basement you want to make sure the humidity levels are under control through the use of dehumidifiers.  Once the humidity levels are under control, we will dispatch our packing crew to work towards removing their content so we can dry their structure properly.  Our packing team works hard so you don't have too.  We make it "Like it never even happened."

Sump Pump Failure

Sump Pump Failure

During the month of May the area experience a lot of rain fall.  These storms would happen frequently dumping a tremendous amount of rain in a short period of time.  As a result, we received a lot of work where sump pumps were failing and could not keep up with all the rain. This homeowner experienced that exact thing in their basement.  We had to come in and assist with the mitigation and help them through the process.  SERVPRO of Hanover, Goochland & Caroline was there to make it "Like it never even happened." 

Frozen Pipe - Very Cold Temperatures

Frozen Pipe - Very Cold Temperatures

The end of 2017 and into the beginning of 2018 our area experience several days of temperatures below freezing.  As a result this homeowner experienced a frozen pipe that burst and cause severe damage to their home.  Walls, ceilings and flooring were damaged.  After working closely with the homeowner, the insurance company and the contractor the homeowner was able to move back in to their home. 

Storm - Fallen Tree on House

Storm - Fallen Tree on House

This is the aftermath of a living room after a tree fell on the house during a thunderstorm and was removed off of the home.  The structural damage to the house required that the homeowner be packed and moved out so repairs could take place.  A year later the homeowner was able to move back in.  What a scary situation for the homeowner, but SERVPRO of Hanover made it "Like it never even happened."

Lightening Strike - Thunderstorm

Lightening Strike - Thunderstorm

This homeowner experience a lightening strike that made contact with his home during a recent thunderstorm in our area.  His entire house was effected and will need to be packed out in order to have his house gutted, cleaned and repaired.

Back Up of Drains

Back Up of Drains

This homeowner experienced a back up of his floor drain that damaged 75% of his condo.  It is important to add back up of drains and sewage to your homeowner's policy to make sure that when something like this happens you are covered by your insurance.

Gas Logs - Soot

Gas Logs - Soot

Gas logs are a common cause for soot in the home.  This homeowner ended up having their entire home cleaned due to the soot that had dispersed throughout all the bedrooms, bathrooms, living room and kitchen.  Our cleaning crew started cleaning ceiling to floor to prepare the home for any painting that needed to take place due to soot staining.  SERVPRO of Hanover, Goochland & Caroline can handle it all!

Humidity Driven Mold

Humidity Driven Mold

A local home builder was in the process of building a new home and in the process discovered humidity driven mold growth throughout the finished basement.  SERVPRO of Hanover, Goochland & Caroline was called in to assist with the remediation for the home builder.  We made it "Like it never even happened."

Commercial Building - Water Heater Burst

Commercial Building - Water Heater Burst

A commercial building has a tenant located on the first floor where a water heater is installed in the ceiling of their break room. We received a call on a Sunday that they needed our assistance with mitigation services.   A number of suites were affected and we were able to responded quickly and assist our customer.

Kitchen Fire

Kitchen Fire

Sometimes we start cooking in the kitchen and get distracted.  This homeowner was cooking something on the stove top and forgot about it.  Luckily with him being a firefighter he minimized the damage because he knew how to handle the situation.

Supply Line Burst and Ran All Day

Supply Line Burst and Ran All Day

When you leave for the day and come home to find your entire house flooded is a very overwhelming ordeal.  This homeowner's bathroom supply line to the toilet on the second floor burst and ran all day causing severe damage to floor coverings, walls, ceilings and the crawlspace.  Here is a photo of the living room during the drying process after all the demo had been completed.

Mold in the Crawlspace

Mold in the Crawlspace

Mold is often found in crawlspaces especially in Virginia due to our high humidity levels during the summer.  This homeowner had a pipe leak in the kitchen that caused moisture in the crawlspace.  With the moisture and the humidity this crawlspace started experiencing some mold growth.  The mold was properly cleaned and the homeowner is moving forward with their repairs.

Blown-In Insulation - HVAC

Blown-In Insulation - HVAC

This is a picture that shows blown-in insulation all over a bookcase and the floor of a room.  Often times we will go over vacation and come home to surprises such as this.  This homeowner's HVAC unit is in their attic area.  It had a malfunction and created a water damage that caused the ceiling and blown-in insulation to fall down.  SERVPRO of Hanover, Goochland & Caroline was there to remove the wet blown-in, dry the structure and clean the content that was in the room.  We make it "Like it never even happened."

Mold Cleaning - Sealing

Mold Cleaning - Sealing

Mold cleaning is a case by case situation.  Not all mold jobs are the same, and sometimes you have to take the extra step of sealing.  In this case, the basement had some stairs that need to be cleaned and afterwards we sealed the bottom side of the steps with a clear sealer.  You can tell because there is a shine to the wood now.

SERVPRO of Hanover, Goochland & Caroline is here to make it "Like it never even happened."

Fireplace Sodablasting

Fireplace Sodablasting

Kyle is geared up and working hard sodablasting this fireplace that has soot damage after a fire.  Sodablasting is a great way to remove residual soot on surfaces such as bricks, wood and stone.  This is a common process for us to utilize during fires, and is a very successful method.  It saves the insurance company money and the homeowner time.

Grease Fire

Grease Fire

Often times we get distracted after we have put something on the stove.  This homeowner was heating up a pot of grease, and the unthinkable happened.  Luckily the homeowner was still home and was able to put the fire out with their own fire extinguisher to decrease the damage to their home.  They contacted their insurance company to put in a claim, and we were contacted to help with the clean up.  

SERVPRO of Hanover, Goochland & Caroline will make it, "Like it never even happened."

3 Story Apartment Building Water Damage in Richmond, VA

3 Story Apartment Building Water Damage in Richmond, VA

This was a 3 story apartment building water damage in Richmond, VA that affected 8 separate units, 3 hallways, 1 office and 3 lobbies. With a fast response time, SERVPRO of Hanover, Goochland & Caroline was able to get the building dry and ready for repairs in 4 days. Our customer was very happy with our quick turnaround. 

We are always on-call and ready to help in any fire or water emergency situation.  SERVPRO of Hanover, Goochland & Caroline we make it "like it never even happened."  Call us today, 804-730-6788, to help with your water damage, fire restoration or mold remediation! 

Hallway - Drying Process from Water Damage

Hallway - Drying Process from Water Damage

SERVPRO of Hanover, Goochland & Caroline can help with residential or commercial water damages.  Here our team is working hard pulling cove base and installing equipment in the hallway of the apartment building in Richmond, VA. 

Did you know that if you pull the cove base and pop holes in the wall you can dry the wall in place.  What a great way to save the insurance company and the customer money by not tearing out drywall. 

We make it "like it never even happened."

Call SERVPRO of Hanover, Goochland & Caroline at 804-730-6788 if you experience a water damage!  We can handle it all!

Warehouse Drying - Carpet Tiles

Warehouse Drying - Carpet Tiles

At the 3 story apartment building water damage in Richmond, VA we were able to pull carpet tiles out of the hallways.  We will bring the carpet tiles back to our ware house and set them up like the picture above.  After the blocks are placed in between the carpet tiles, we add air movers to the piles to dry them out.  This process saves the customer time and money so they do not have to replace the carpet and can have the tiles reinstalled when they are ready! 

SERVPRO of Hanover, Goochland & Caroline, we make it "like it never even happened!" Call us today at 804-730-6788 if we can help you with a water damage, fire damage or mold remediation.

Paige McDowell, playing golf at a charity event.

Paige McDowell, playing golf at a charity event.

Check out Paige McDowell representing SERVPRO of Hanover, Goochland & Caroline at a golf tournament.

Each year, we select a few golf tournaments to participate in throughout the area. This year we are participating in the Hanover Industrial Air Park Association's Charity Golf Tournament at the Hanover Country Club.  We enjoy participating in events that are local and close to use, because we want to give back to the community when we can.

We like to start out our Monday's with golf and a charity event. It's a win-win!

"Roots" and Lovelace working hard at the K9 Heroes Day Celebration.

"Roots" and Lovelace working hard at the K9 Heroes Day Celebration.

This year, we sponsored a booth at the k9 Heroes Day Celebration. What a fun event that included a run and a walk, live demonstrations of command and protection with military and police officers (with their furry partners), music and even howling contests. With all those furry friends and their owners, we know SERVPRO of Hanover, Goochland & Caroline can help with any of those "unforeseen" accidents!

Matt is always on the go helping our customer's.

Matt is always on the go helping our customer's.

Matt Clemens is our Production Manager and works hard to ensure our customer's are happy. When a problem does arise, he is there to take care of the problem and make the customer happy. You can also find Matt working hard at water damages and packing and moving our customer's for repairs. Needless to say his work truck gets a lot of miles.

Patrick and Debbie working hard on a commercial structure clean.

Patrick and Debbie working hard on a commercial structure clean.

This is a commercial business that experienced an electrical fire. We were called in to assist with the structure cleaning and soda blasting to prep for painting and any additional repairs the owner needed to make from the fire. Pictured we have Patrick and Debbie cleaning. We also had several other members of the SERVPRO of Hanover, Goochland & Caroline team working hard cleaning who are not pictured; Janet, Weston, Chris and Kyle.

Chris McDowell is suited up to soda blast a crawlspace for a homeowner.

Chris McDowell is suited up to soda blast a crawlspace for a homeowner.

In Virginia, we have high levels of humidity and if your crawlspace is not sealed properly or you have moisture in your crawlspace you can experience mold growth. Sometimes we can clean the crawlspace by hand, and other times when the mold growth is too heavy and we use a soda blasting method. Chris McDowell is one of our Crew Chiefs who specializes in soda blasting. Soda blasting uses explosive force of the soda to peel away the mold on the wood. Soda blasting is also a great method to clean houses where wood framing has been affected from a fire.