Recent Posts

Temporary HVAC Air Conditioning Units - update

3/18/2021 (Permalink)

AC Unit with trees in background Temporary Air Conditioning unit.

There are many occasions that arise that we need to bring in temporary HVAC air conditioning units.  We have a GREAT working relationship with Sunbelt Rentals who is a preferred vendor through our corporate office/HQ.

This particular job occurred in the dead of the hot and humid summer. The large building sustained so much damage that the building's HVAC systems had to be shut down until all the HVAC systems cleaning could be performed.

Luckily for us, the insurance adjuster approved for this necessary piece of equipment be able to be brought on-site for our crews to be able to work in the 95+ degree heat with humidity over 90% as well. This job was done during the COVID-19 time period and all staff were required to wear PPE.  This temporary air conditioning was much appreciated by all staff working in the building.

The temporary air conditioning helped aid in our drying process as well as provided a safe environment from the heat and humidity at the time of the loss.

We were able to continue our work timely due to the rental of this temporary air conditioning unit.

Post Construction Cleaning - Crew Photo

3/10/2021 (Permalink)

female and male employees smiling with a white background Post Construction cleaning is fun with this crew!

Who doesn't like an extremely clean house?  Once all of the fire and water damage reconstruction is completed, someone has to clean up all the construction debris and dust left by the contractors.

We perform a lot of post construction clean up jobs after all the construction work is completed.  Our post construction cleaning is normally the homeowner's favorite part of the process.  We leave them with a very clean home once we are completed with their post construction cleaning.

Our customer's cannot believe how clean their homes are after we are done with our post construction clean up.  They always ask us to come back and clean again at a later date since we do such a GREAT job.  We love making our customers happy.

Call us today if you have any construction projects that you need cleaning performed after the repairs are completed.

Our office phone number is (804)730-6788.

Biohazard/Pathogen - Preventative Covid-19 Cleaning/fogging

3/9/2021 (Permalink)

Pathogen Fogging - image of employee in PPE Preventative Pathogen fogging

This photo is of, Margie Madrigal performing a preventative COVID-19 fogging at newly built home for a local home builder. This preventative pathogen fogging ensures that the home is clean and COVID-19 free and ready for the new homeowner's to move in on their move in date.  That way there is no worry that the home was contaminated with COVID-19 prior to you moving into your home.

With these uncertain times in the world right now with COVID-19, we can help ease your stress and perform a preventative fogging that will clean the air and all the surfaces of your home or office.

Call us today at (804)730-6788 to get a free estimate or to schedule your preventative fogging.

COVID-19 can be scary let us take the worry off your mind and call us today.

When Santa comes to town - Santa Malvern

3/9/2021 (Permalink)

male and female employee male employee dressed like santa Santa Mal and his main elf Margie

I bet not every SERVPRO office has their own in house SANTA?!?  Santa Malvern comes by every year to spread Holiday cheer to all of our employees.  Everyone enjoys when Santa Malvern shows up with his bag of goodies.

When Santa Malvern comes to town he brings his favorite elf Margie to help him hand out goodies to all the good boys and girls.  Since, all of our employees are all on the good list, Santa Malvern and head elf Margie are very generous with gifts.

Santa Malvern and his elf Margie have a great time spoiling our staff.  We never know when Santa Malvern and elf Margie so it is a surprise to us all when they do show up.

We are so lucky to have Santa Mal and elf Margie make our Holiday season so festive.

How to tips on Fire Proofing your home - update

4/3/2019 (Permalink)

Burnt electrical outlet in a kitchen Burnt electrical outlet in a kitchen that sparked and caught fire.

Here at SERVPRO of Hanover, Goochland & Caroline we see a lot of house fires both large and small. 

Here are some tips to fire proof your home:

Access your equipment - make sure you have smoke detectors  inside bedrooms and on every level of your home.  Change the batteries in your smoke detectors twice a year.  Spring forward and Fall back time changes are good way to remember when to change your smoke detector's batteries.

Close the door prior to going to bed.  Half of the fatal home fires start between 11pm and 7am.  Shutting bedroom doors dramatically slows the spread of smoke, flames and heat.  This can buy you crucial time to get out of the house safely.

Have an Escape Plan for everyone including your beloved pets.  Identify at least 2 escape routes for each family member and practice twice a year.  If you have kids, make sure they know what the smoke alarm sounds like in case you cannot get to them to help them escape.  Practice their escape plan with them.

Never go back inside - you will risk smoke inhalation.  Wait for the trained professionals to help you when they arrive. Stay out and stay safe.

We want you to stay safe.

Please follow these tips to help Fire proof your home.

Whole House Water Damage - 2 story home - update

4/3/2019 (Permalink)

Fallen drywall ceiling from water damage above This photos shows the sight the homeowner found when she came home. Her master bedroom supply line burst and ran all day, damage to all of her home.

This homeowner came home to her entire house flooded from floor to ceiling, this home was over 3,000sf.  Her master bathroom toilet supply line had burst and flooded her house, the water ran all day while she and her husband were at work.

Our crew arrived on-site the night she arrived home and reassured her that we could help her.  She did not know where to start, luckily we know where to start.  We took the time and went through the processes and timeline of the job so she would know what to expect from start to finish.  She was comforted to know that we where there for her through all segments of the loss.

She was so impressed with the speed that things were happening.  The entire house was packed, moved out and demolition was completed in 5 days.  This was not an easy task.  Our team of highly trained and experienced professionals worked with her and her family daily to ensure they know what our goal was that day.

These homeowners were thrilled with our level of communication, work-site behavior and amazing customer service.

This is why you should chose SERVPRO of Hanover, Goochland & Caroline for all of your water damage needs.  No job is too big for us to help.

Call our office today at (804)730-6788.

We can handle all size losses.

Residential Fire Clean-up - update

4/3/2019 (Permalink)

Electrical fire in basement Fire damage to basement and main level of the home.

This home in Ashland, VA caught on fire from the homeowner's dehumidifier she was using in her basement.  She had just gotten home from a long day at work and heard a weird noise coming from her basement.

When she went to see what was going on she found that her whole basement was full of smoke and soot.  She quickly called the fire department to come out and put the fire out.

Her next call was to her local SERVPRO!  She needed our help performing fire damage clean up on the main level of the home and heavy duty cleaning in the basement that called for soda blasting and spray sealing as well.

We were able to remove all the odor and residual fire damage using our superior SERVPRO cleaning and deodorization products.

We are very successful with our odor removal processes.

We really do Make it "Like it never even happened."

Call us today to help you with any fire clean-up needs, (804)730-6788.

Residential Fire Clean-up

4/3/2019 (Permalink)

burnt siding and electrical panel Fire damage to basement and main level of the home.

This cape cod style home caught on fire from the homeowner's dehumidifier she was using in her basement.  She had just gotten home from a long at work and heard a weird noise coming from her basement.

When see went to see what was going on she found that her whole basement was full of smoke.  She quickly called the fire department to come out and put the fire out.

Her next call was to her local SERVPRO!  She needed our help performing fire damage clean up on the main level of the home and heavy duty cleaning in the basement that called for soda blasting and spray sealing.

We were able to remove all the odor and residual fire damage using our superior SERVPRO products.

Water Damage Clean-up - Commercial - update

4/3/2019 (Permalink)

Wall with drywall removed and wet cinderblock exposed Drywall and insulation was removed to expose the wet cinder block walls.

This business came to work Monday morning with a BIG surprise.  A hot water supply line to the kitchen sink on the second floor of this commercial building caused quite a mess for this building owner.  The water ran all weekend causing a large mess throughout the entire buidling.

She made one phone call to SERVPRO of Hanover, Goochland & Caroline.  She knew with our quick response times and level of experience we could minimize the amount of time her business would be affected by this water loss.

We has a lot of wet ceiling tiles, insulation, drywall and flooring to dry.  Our on-site crews worked swiftly and efficiently to get the demolition work and drying completed in a short amount of time.  We were able to limit the time their business was interupted by the water loss.

She did say we really do make it "Like it never even happened."

Call us to help your business get back to work as quickly as possible when you have a water loss, (804)730-6788.

Fire Damage - Cleaning - update

4/3/2019 (Permalink)

fire damaged wall with shelf in corner and flowered wall paper This photo show severely soot damaged drywall and wall paper.

This home had a fire loss that had occurred several months prior to SERVPRO of Hanover, Goochland and Caroline received the call to help clean up the fire damage.

We were able to successfully clean and deodorize this home for our customer.  This entire home had to be hand cleaned, the crews had to use a lot of elbow grease.

The SERVPRO cleaning products are what allowed our crew do clean this home after it sat for months.  We were able to save the Insurance Company a lot of money since the house only had to be painted and little demolition work needed to be performed.  There were only a few walls that had to be replaced.

SERVPRO of Hanover, Goochland and Caroline follows the Corporate System and it shows in our successful results in the field.

Call us today at (804)730-6788 that was we can help get your home clean and able to be lived in.